Wish we changed to CRS far sooner than we did

Civil Recovery “I thought it would not be that easy to change from RLP to another company but I took the decision after reassurances from CRS and the offering available. The move to CRS was nothing more than plain sailing – simple is an understatement – with everything completed within a day, including users being set up on the system, access granted and the interface fully functional. Everything was completed remotely with full support and the option, if required, of CRS coming in for training. However, with the simplicity and ease of use of the system this was not needed. All information is web-based, all claims can either be processed as CRS templates or bespoke and the time to complete has halved overnight. I wish we had changed to CRS far sooner than we did…” Head of Loss Prevention, electronics retailer. April 2013