Self-Service Tills Fuel Crime

Wednesday, 22nd November 2023 at 8:21am

In a comment piece in the Guardian, a lack of real-life service at store checkouts has helped fuel the current shoplifting crisis, even amongst the middle classes.

Archie Norman, chairman of M&S, said on LBC, “With the reduction of service you get in a lot of shops, a lot of people think: ‘This didn’t scan properly, or it’s very difficult to scan these things through and I shop here all the time, it’s not my fault, I’m owed it.’”

To read the full story, click here.

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