Shoplifting Rockets At Self-Service TillsThursday, 4th August 2016 at 11:06am
According to a piece in The Telegraph, self-service checkout technology helps turn law-abiding shoppers into petty thieves by giving them ‘ready-made excuses’ to take merchandise without paying.
A study carried out by two criminologists from the University of Leicester, found that people who are usually honest resort to theft simply because they can, and do not feel it is as wrong when there is no human interaction.
The frustrations many people feel at the self-service till may also lead shoppers to feel justified in stealing, the report found, while technology gives offenders ‘ready-made excuses’ for failing to scan items.
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